Shipping Information

HOW MUCH DOES DELIVERY COST?
Our shipping costs are calculated on weight and destination. Rates (August 2016) are in $NZ:
Free delivery for all orders over $50


Delivery times and costs
How long does it take for my order to be shipped?
Standard orders are typically processed between 3-5 business days.

Please email us if you have any questions about your order.


The following delivery costs apply to all orders:

Within New Zealand
FREE DELIVERY via courier on all NZ orders over $50.

Standard delivery fee for Auckland is NZ$5.00 -including Albany, Drury, Howick, Airport, Henderson and everywhere within that area.

Standard delivery fee for the North Island is NZ$8.00

Standard delivery fee for the South Island is NZ$12.00

Please allow up to 5 working days for delivery following receipt of payment. Costs are the same for rural deliveries however they may take an additional 2 days for delivery.

If you prefer your order to be delivered to a NZ PO Box there is an additional charge. Please choose 'NZ Post Box' as the freight destination. The cost for this is NZD$20.

International
Australia NZD$8 (>5kg) Heavy goods (<5kg) $15

Rest of the World
Please contact us for a quote here.


International tracking, courier option is available upon request, please add a comment during check out for this option and we will let you know the additional cost.

COLLECTING ORDERS

We are happy for you to collect from our office in St Heliers. Please place your order and choose "pick up by arrangement" during the checkout process. Once we have received your order we will contact you to make a time to suit for collection. Normally during business hours but we may also be able to arrange weekend pick ups. Eftpos facility is not available at showroom, payment must be made either via credit card online or cash on pick up. Email Thechristmashouse@xtra.co.nz to arrange collection